What's new in Jina Connect

General availability. Voice channel launches with 5 HTTP providers + 12 SIP trunks; click-to-WhatsApp ads backend ships; chat-flow event-trigger subsystem goes GA.

• Feat
  Voice channel — production ready. Twilio, Plivo, Vonage, Telnyx, Exotel HTTP adapters + 12 SIP trunk profiles (Knowlarity, Servetel, MyOperator, Tata Tele, Airtel + 7 more).
• Feat
  IVR compiler with DTMF + speech gather, transfer, record. Compiles to TwiML, NCCO, Plivo XML, Exotel XML, Telnyx CC, or Asterisk ARI.
• Feat
  Pluggable transcription: Deepgram, OpenAI Whisper, or provider-native STT. Async pipelines via Celery.
• Feat
  Click-to-WhatsApp (CTWA) ads full backend bundle. Track ad clicks → WhatsApp conversations end-to-end.
• Feat
  Chat-flow event-trigger subsystem — bridge inbound events from WhatsApp / Voice into flow execution.
• Feat
  S3-backed call recordings with retention sweep + recording-consent log for TCPA compliance.
• Feat
  Local rate-card + CDR billing for per-call cost attribution.
• Feat
  SIP wizard hardening (B1–B4): Asterisk health probe, RBAC, mutex on config writes, webhook signature verify.
• Docs
  Marketing site overhaul: dedicated /for-agencies page, real partner logos, audit-corrected testimonials.

RCS goes live. MCP server ships with 13 tools across WhatsApp / Telegram / SMS.

• Feat
  RCS channel via Google RBM & Meta RCS. Rich cards, suggested replies, carousels, verified-sender branding.
• Feat
  MCP server with 13 tools — send_whatsapp, list_broadcasts, get_analytics, search_contacts, send_sms, send_telegram, and more.
• Feat
  Per-tenant Razorpay wallets with auto top-ups and invoice generation.
• Perf
  Broadcast queue throughput up 3.2× on a Postgres LISTEN/NOTIFY pipeline.
• Fix
  Inbox WebSocket reconnect on TLS renegotiation no longer drops unread state.

Telegram channel launches. Multi-provider WhatsApp routing (Meta Cloud + Gupshup) at the adapter layer.

• Feat
  Telegram channel: bots, templates, broadcasts, two-way messaging.
• Feat
  WhatsApp adapter pattern: Meta Cloud API + Gupshup as parallel adapters with automatic failover.
• Feat
  Team Inbox with PDF export and conversation tags.
• Feat
  WhatsApp template versioning + Meta approval workflow.
• Break
  API path /messages/ moved under per-channel namespace (/wa/v1/messages/, /sms/v1/messages/). Old paths return a 308 redirect for 90 days.

SMS channel ships. Multi-tenant from day one.

• Feat
  SMS channel: Twilio, MSG91, Fast2SMS adapters. DLT-template support, DLR webhooks, multi-provider routing.
• Feat
  Multi-tenant architecture at the row level — RBAC, scoped API keys, per-tenant data isolation.
• Feat
  Branding settings: custom domain, custom logo, custom email sender per tenant.
• Feat
  Audit log on every privileged action.

First public release. WhatsApp broadcast + team inbox + open-source under AGPL v3.

• Feat
  Open-source release under AGPL v3 on GitHub.
• Feat
  WhatsApp Business API via Meta Cloud — templates, broadcasts, two-way, media.
• Feat
  Team Inbox for shared customer conversations.
• Feat
  Docker-compose self-host quickstart.