🌟 Open Beta Multi-channel CPaaS — WhatsApp • Voice (new!) • Telegram • SMS • RCS  |  IVR · Broadcasts · Team Inbox · MCP for AI agents   Start Free →
🔥 One-Stop Solution — The Unified Layer for All WhatsApp APIs

One platform for every
customer channel.

WhatsApp, Voice, Telegram, SMS & RCS — programmable voice with IVR, broadcasts, automation, team inbox, and an MCP server for AI agents. Open-source core. Hosted or self-hosted.

Channels live today One unified API
Open-Source (AGPL v3) Self-Hostable MCP Server for AI Agents Multi-Tenant from Day One

Backed by JINA CODE SYSTEMS — trusted by partners across India, USA & UAE

JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner
Featured engagements by JINA CODE SYSTEMS
ERIS

ERIS by Exim Routes

Supply-chain intelligence · OCR document scan pipelines · India / USA

IFH

Institute of Humanities

Digital learning platform · Web & mobile at scale · India

SAAR

SAAR

AI-powered WhatsApp chatbot for education · Live on Jina Connect

S4H

Scan4Health

Healthcare outreach · Appointments & lab alerts on WhatsApp · India

Open-Source. Audit-Friendly. Star on GitHub ⚖️AGPL v3 License 🐳Self-Host with Docker 🇮🇳India DPDP Ready 🔒Encrypted in Transit & at Rest
⛓️ The Architecture

One Layer. Every Provider.

Connect your business apps to Jina Connect once. Switch the underlying WhatsApp provider any time — without touching a line of code.

Your Business Apps
Jina Connect
THE UNIFIED LAYER
⚡ Routing 🔁 Failover 📊 Analytics
WhatsApp Adapters

Zero vendor lock-in. One API for everything.

📡 Channels

Every channel your customers use

One unified API. Honest about what ships today and what’s next.

💬WhatsApp✓ Live

Meta Cloud API + Gupshup adapter. Broadcasts, templates, two-way chat, CTWA, Forms & Payments.

Adapters: Meta Cloud · Gupshup  WATI · AiSensy soon
✈️Telegram✓ Live

Native Bot API adapter. Inline buttons, media, broadcasts & flows — same unified payload as WhatsApp.

Adapter: Telegram Bot API
📱SMS✓ Live

Multi-provider SMS routing with automatic fallback. Use whichever gateway is cheapest per geography.

Adapters: Twilio · MSG91 · Fast2SMS
🟢RCS✓ Live

Rich cards, suggested replies & carousels on Android. Verified-sender branding included.

Adapters: Google RBM · Meta RCS
📞Voice✓ Live

Programmable voice with an IVR compiler (DTMF + speech gather, transfer, record), S3-backed call recordings, pluggable transcription, and cross-channel SMS fallback.

HTTP: Twilio · Plivo · Vonage · Telnyx · Exotel  ·  SIP: Knowlarity · Servetel · MyOperator · Tata Tele · Airtel & 7 more  ·  STT: Deepgram · Whisper · provider-native
📧Email🚧 Coming Soon

Transactional & campaign email through unified flows — re-use your WhatsApp segments and templates.

On the roadmap
⭐ Unique to Jina Connect

The first multi-provider MCP server for business messaging

Plug Claude, ChatGPT, Cursor, or any MCP-compatible AI agent into your customer messaging stack. 13 tools across WhatsApp, Telegram & SMS today. No glue code.

  • 🤖

    Send broadcasts via natural language

    "Send the Diwali offer to all customers in Mumbai who clicked last week" — your agent does the rest.

  • 📊

    Read campaign analytics on demand

    Agents query delivery, read & click rates and report back in chat. No dashboard tab-hopping.

  • 🔧

    13 tools, 1 protocol

    Contacts, segments, templates, broadcasts, flows, inbox, billing — exposed as MCP tools.

claude_desktop_config.json
{
  "mcpServers": {
    "jina-connect": {
      "command": "npx",
      "args": [
        "-y",
        "@jina-connect/mcp-server"
      ],
      "env": {
        "JINA_API_KEY": "jc_live_..."
      }
    }
  }
}
Compatible with Claude Desktop · Cursor · ChatGPT Desktop · Continue.dev
📤 Broadcast & Messaging

Broadcast at scale, officially on WhatsApp

Reach customers at scale on WhatsApp — powered by Meta Cloud API and Gupshup, managed from a single platform with full delivery analytics.

  • 📣

    Broadcast Promotional Messages

    Easily send notifications and promotional messages to your customers at scale via any provider.

  • 📈

    Real-Time Delivery Analytics

    Track delivery, read, and click rates for every campaign with unified dashboard analytics.

  • 🛍️

    Add CTAs. Drive 3x Conversions

    Turn conversations into conversions with eye-catching CTA and Quick Reply buttons via any connected provider.

  • 📅

    Schedule Your WhatsApp Messages

    Streamline your work — schedule broadcasts 2 months ahead of time across all your connected providers at once.

📣 Broadcast Composer
● Live
Provider
✓ Meta Direct ✓ Gupshup
Audience
📇 Customers · India12,540
Template
Hi {{name}}! 🎉
Flat 30% off your next order. Use code JINA30.
📅 Schedule
▶ Send Now
JC
Jina Connect
Hi Rahul! 🎉
Flat 30% off…
🛍 Shop Now
12.5K
Sent
98%
Delivered
76%
Read
45%
Clicked
🔗 Integrations

Get started with Forms, Payments & CTWA

All integration modes available through one unified Jina Connect API — across your entire provider portfolio.

Run AI-Powered Ads that Click to WhatsApp

Run Ads on Facebook & Instagram that land directly on WhatsApp. Boost your lead generation & drive more conversions. Use Jina Connect to route CTWA leads to any connected provider and automate follow-ups via chatbot flows.

facebook
JC
Jina Connect
Boost Your Sales
with WhatsApp!
Connect instantly with customers via WhatsApp from Facebook. Click below!
💬 Send Message
👍 Like💬 Comment↗ Share
JC
Jina Connect
online
Today
Jina Connect:
Hi there! Thank you for reaching out via Facebook. How can we help you today?
I'm interested in learning more about your services!

Build WhatsApp Forms

Capture leads & collect useful information directly in WhatsApp Chats with WhatsApp Forms. From feedback to gathering user insights — collect it all on WhatsApp via any connected provider, routing through Jina Connect.

JC
Jina Connect
📋 Customer Feedback
Full Name *
Rahul Sharma
Phone *
+91 98765 43210
Rating
★★★★★
Feedback
Great experience!
✓ Submit
📊 Form Responses — 247 total
247
Submitted
4.8
Avg Rating
92%
Complete
Recent Entries
R
Rahul S.★★★★★
P
Priya M.★★★★☆
A
Amit K.★★★★★

Collect Payments on WhatsApp

Collect payments seamlessly on WhatsApp with WhatsApp Pay, Razorpay, PayU and more. Jina Connect routes payment notifications and receipts through your configured provider automatically.

JC
Jina Connect
Your order #JC-2847 is confirmed! 🎉
Total: ₹2,499
💳 Pay ₹2,499
💳 Razorpay
WhatsApp Pay
PayU
Pay Securely →
✅ Payment of ₹2,499 received!
Receipt #RZP-28471
💰 Payment Dashboard
₹24.5L
Collected
99.2%
Success
Recent Transactions
Rahul S.₹2,499
Priya M.₹1,299
Amit K.₹4,999
Sneha G.₹3,199

Why WhatsApp is the highest-impact business channel — industry benchmarks, source: Meta & CTIA

⚡ Advanced Features

Features that drive conversions

Grow your revenues by connecting all WhatsApp providers through Jina Connect’s unified messaging infrastructure — at competitive, transparent pricing.

Multiple Human Live Chat

Have multiple team members handle live chat on the same WhatsApp number. Filter chats by tags, campaigns and attributes for smart agent routing — across any connected provider.

💬 Chats 5
RS
Rahul Sharma
Need help with order
PM
Priya Mehta
Billing inquiry
AK
Amit Kumar
Demo request
SG
Sneha Gupta
Product feedback
RS
Rahul Sharma
Agent: You#orders
Hi, I need help with my order #1234
Hi Rahul! Let me look into order #1234 for you right away 😊
Thanks! It still shows as processing

Cross-Provider Analytics

Track delivery, read, and reply rates for every campaign across all connected channels — pick the best-performing route per audience segment automatically.

📊 Campaign Analytics ● Real-time
12,540
Sent
98%
Delivered
76%
Read
45%
Clicked
12%
Replied
Mon
Tue
Wed
Thu
Fri
Sat
Sun

Build No-Code Chatbot in Minutes

Build your own Chatbot Flows your way! Easy-to-use Chatbot & Catalog Flow builder to create conversational journeys deployable across any connected provider via Jina Connect.

🤖 Chatbot Flow Builder Drag & Drop
▶ Welcome Message
❓ Ask Query Type
💰 Sales
❓ Support
💳 Billing
👤 Assign Agent / Auto Reply

Import & Broadcast Instantly

Import all your contacts and broadcast approved messages instantly via any provider. See real-time analytics — delivered, read rates and more — all in one unified dashboard.

📥 Import & Broadcast 4 contacts imported
Contacts
RS
Rahul Sharma
+91 98765 43210
PM
Priya Mehta
+91 87654 32109
AK
Amit Kumar
+91 76543 21098
SG
Sneha Gupta
+91 65432 10987
Broadcast
Sent4/4
Delivered4/4
Read3/4
Replied2/4
🐳 Self-Hostable

Run it on your own infrastructure

AGPL v3 licensed. Clone the repo, docker-compose up, and you have a complete CPaaS platform. Or use the hosted version if you’d rather not run servers.

terminal
# Clone & run the full stack locally
$ git clone https://github.com/JINA-CODE-SYSTEMS/jina-connect-unified-cpaas
$ cd jina-connect-unified-cpaas
$ docker-compose up -d
→ API · Workers · Postgres · Redis · Web ready in < 2 min
  • 🛡️

    Full data residency

    Sensitive customer data never leaves your VPC. BFSI, healthcare & government friendly.

  • 🔓

    No vendor lock-in. Ever.

    If we disappear tomorrow, your stack keeps running. AGPL v3 guarantees the source stays open.

  • 🧪

    Local sandbox in 2 minutes

    Real adapters, real DB, real workers. Ship integration code without a paid plan.

  • 🏢

    Hosted available

    Don’t want to run servers? Use the managed cloud — same code, same APIs.

🏢 For Agencies & Platforms

Multi-tenant from day one

Run unlimited client workspaces on one deployment. Per-tenant branding, billing, RBAC, and API keys. Built for performance marketing agencies running 5–50 client WABAs.

🏷️

White-label ready

Custom domain, custom logo, custom email sender. Your agency, our infra.

💳

Per-tenant wallets

Razorpay top-ups, multi-currency ledgers, automatic invoicing per workspace.

🔐

RBAC + API keys

Granular roles, scoped API keys, audit logs — built in, not bolted on.

📈

Resell with margin

Set your own pricing per tenant. Keep the difference between platform cost and your sticker price.

🏢 See the full agency playbook →
✅ Free WABA Onboarding ✅ Zero Platform Setup Fee ✅ Free Website Widget ✅ Free QR & Click-to-WhatsApp Link ✅ Sandbox & Postman Collection ✅ Self-Host Free Forever (AGPL v3)
❤ Customers Love Us

In the words of our customers

Real teams shipping on Jina Connect. No paid placements, no recycled stock photos.

★★★★★
🎓 Institute of Humanities

"Jina Connect transformed how we communicate with our students and alumni. The unified API cut our integration effort by weeks and our outreach response rates jumped dramatically — truly exceptional value for the price."

★★★★★
🚢 Eris

"We use Jina Connect to push shipment-status alerts, document approvals, and trade updates to suppliers across India and the US over WhatsApp and SMS. It replaced a tangle of email threads that nobody read — and our document-cycle time dropped significantly."

★★★★★
🏥 Scan4Health

"Jina Connect has been a game-changer for our healthcare outreach. Appointment reminders, lab result alerts, and patient follow-ups all run through one platform at a very competitive price point."

★★★★★
🧠 SAAR

"SAAR’s AI-powered WhatsApp chatbot for education went live in days thanks to Jina Connect. Our students receive personalized learning prompts, quiz reminders and study resources directly on WhatsApp — engagement has never been higher."

⚖ Compare

Why teams pick Jina Connect

Jina Connect isn’t a competitor — it’s the unified layer that sits above every WhatsApp provider, so you keep what works.

Capability ✦ Jina Connect WATI Gupshup AiSensy Twilio
ChannelsWhatsApp · Voice · Telegram · SMS · RCSWhatsApp onlyWhatsApp · SMSWhatsApp onlyWhatsApp · SMS · Voice
Open Source AGPL v3
Self-Hostable Docker Compose
MCP Server (AI Agents) 13 tools
WhatsApp BSP CoverageMeta Cloud + Gupshup
WATI · AiSensy on roadmap
WATI onlyGupshup onlyAiSensy onlyTwilio Sender only
Multi-Tenant / White-Label NativeLimitedLimitedLimitedAdd-on
Unified Analytics Cross-channelSingle-channelSingle-channelSingle-channelSingle-channel
Setup Fee₹0VariesVariesVariesVaries
Migration RequiredNeverYesYesYesYes
💰 Pricing

Simple, transparent pricing

Start free, scale as you grow. Transparent platform fees on top of Meta’s per-conversation cost — no hidden charges, no migration needed.

🌱 Starter
₹0/mo
Perfect to evaluate Jina Connect. Full sandbox access.
  • 1 WhatsApp provider connection
  • 500 messages / month
  • Sandbox API access
  • Postman collection & docs
  • Community support
🏢 Enterprise
Custom
Unlimited scale. Dedicated infra. SLA-backed uptime.
  • Unlimited provider connections
  • Unlimited message volume
  • Intelligent load balancing
  • Dedicated account manager
  • Custom SLA & uptime guarantee
  • On-premise deployment option
  • White-label API option
🐳 Self-Host

Free forever — run it on your own infra.

AGPL v3 licensed. docker-compose up and you have a complete CPaaS platform. No seat caps, no message caps, no expiry.

View on GitHub →

All hosted plans bill the Jina Connect platform fee separately from Meta’s per-conversation WhatsApp fee — both line items are visible on every invoice.

⚡ Get Started Now

WhatsApp Business API in 10 minutes

Jina Connect Platform is powered by Official WhatsApp Business APIs and is in full alignment with all WhatsApp rules.

  • Official WhatsApp Business API

    Connect via Official WhatsApp Business APIs. Broadcast unlimited notifications every day.

  • Dedicated Live Chat Support

    Priority Support by Jina Connect Team over WhatsApp, Phone, Live Chat & Email.

  • Blazing Fast Feature Launches

    Constantly adding new WhatsApp features so you can always offer the best experience.

  • Adapter Architecture — More Providers Coming

    Meta Cloud & Gupshup live today. WATI, AiSensy, Infobip & more on the roadmap — adapter-based, no migration required.

  • Typical Integration: 1–2 Days

    Ship faster with our SDK, Postman collections, full docs & sandboxed environment.

Your Business Apps
💼 CRM
🛒 Shopify
⚙️ Custom API
JC
Jina Connect
Unified WhatsApp Layer
⚡ Routing 🔁 Failover 📊 Analytics
WhatsApp Providers (Live)
Meta Cloud
Gupshup
WATI (soon)
Infobip (soon)
❓ FAQ

Frequently asked questions

What does Jina Connect do?
Jina Connect is an open-source multi-channel CPaaS platform. It lets you send WhatsApp, Voice, Telegram, SMS, and RCS from a unified platform — with programmable voice (IVR compiler, S3 recordings, Deepgram/Whisper transcription), broadcasts, automation workflows, a shared team inbox, and an MCP server so AI agents can trigger messaging as native tools. Licensed under AGPL v3; hosted or self-hosted.
Is Jina Connect built on the Official WhatsApp Business API?
Yes. WhatsApp messages route through Meta's Official WhatsApp Business API — either directly via Meta Cloud API or via Gupshup (an approved BSP). Support for additional BSPs is on the roadmap. All traffic goes through officially approved channels, ensuring full WhatsApp policy compliance.
Can I use Jina Connect without migrating my existing provider?
Yes. If you are already on Meta Cloud API directly or through Gupshup, you can connect Jina Connect with your existing credentials — no number migration, no downtime. Support for connecting through other BSPs (WATI, AiSensy, Infobip) is on the roadmap.
Does Jina Connect offer a FREE account?
Yes! Jina Connect offers a free tier with full sandbox access, API testing, and limited message quota so you can evaluate the platform before committing to a paid plan. Zero setup fee, no credit card required to start.
How long does integration typically take?
Most developers complete their integration in 1–2 days. We provide comprehensive REST API documentation, Postman collections, SDK libraries, and a dedicated sandbox environment to dramatically speed up your integration timeline.
What is the cost of broadcasting messages?
Jina Connect charges a platform fee on top of your existing provider messaging costs. The platform fee varies by plan and message volume. Contact our sales team for enterprise pricing with high-volume discounts available for large-scale broadcasting needs.
How many messages can I broadcast in a day?
There is no hard limit on the Jina Connect side — message throughput depends on your WhatsApp provider tier and account quality rating. With multiple providers connected, Jina Connect can intelligently distribute your broadcast load for maximum throughput.
Is the source code available?
Yes. Jina Connect is open-source under AGPL v3 on GitHub: github.com/JINA-CODE-SYSTEMS/jina-connect-unified-cpaas. Read it, fork it, audit it, contribute back.
Can I self-host Jina Connect?
Yes. Clone the repo and run docker-compose up — API, workers, Postgres, Redis, and the web app come up locally. Self-hosted is free forever under AGPL v3. The hosted version is optional and useful if you’d rather not run servers.
What is the MCP server, and which AI agents work with it?
MCP (Model Context Protocol) lets AI agents like Claude, ChatGPT, Cursor, and Continue.dev call your messaging stack as native tools. Jina Connect ships an MCP server with 13 tools — broadcasts, contacts, segments, templates, analytics, and more — across WhatsApp, Telegram, and SMS. No glue code, no custom scripts.
Which WhatsApp providers ship today, and which are on the roadmap?
Live today: Meta Cloud API (direct) and Gupshup. On the roadmap: WATI, AiSensy, Twilio, Infobip, and Bird (MessageBird). Architecture is adapter-based, so adding a new BSP is a focused PR rather than a rewrite.
How does message billing work?
There are two costs: (1) Meta’s per-conversation fee billed by your BSP — that goes to Meta, not us — and (2) Jina Connect’s platform fee on top, which depends on your plan. The pricing calculator shows both line items so nothing is hidden.
🔐 Security & Compliance
🔒
Encrypted in Transit & at RestTLS 1.2+ · AES-256
🇮🇳
India DPDP Act ReadyData Fiduciary compliant
🌍
GDPR-FriendlyDPA available on request
🖥️
Full Data ResidencySelf-host on your own infra
📖
Open-Source CoreAudit the code — AGPL v3

Ship WhatsApp at scale — without the vendor trap

Free sandbox, full REST API, & a Postman collection in your inbox in minutes. Or talk to a product specialist about your routing & volume needs.

Chat on WhatsApp