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🔥 One-Stop Solution — the unified layer for every WhatsApp API New: Voice

One platform for every customer channel.

WhatsApp, Voice, Telegram, SMS & RCS — programmable voice with IVR, broadcasts, automation, a team inbox, and an MCP server for AI agents. Open-source core. Hosted or self-hosted.

Open-Source · AGPL v3 Self-Hostable MCP for AI Agents Multi-Tenant from Day One
Channels live today ● ALL LIVE
💬 WhatsApp
📞 Voice
✈️ Telegram
📱 SMS
🟢 RCS
⚡ One API
send.sh
# one payload, any channel
POST /v1/messages
{ "channel": "auto",
  "to": "+91987...",
  "template": "diwali_offer" }
→ 202 routed · failover ready
0
Channels live
0
MCP tools
0
Self-host setup
AGPL v3
Open-source core

Backed by JINA CODE SYSTEMS — trusted by partners across India, USA & UAE

JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner JCS partner
Featured engagements by JINA CODE SYSTEMS

Real teams, real outcomes

🚢

ERIS by Exim Routes

Supply-chain intelligence · OCR document pipelines India / USA

🎓

Institute of Humanities

Digital learning platform · Web & mobile at scale India

🧠

SAAR

AI-powered WhatsApp chatbot for education Live on Jina Connect

🏥

Scan4Health

Healthcare outreach · Appointments & lab alerts on WhatsApp India

⛓️ The Architecture

One layer. Every provider.

Connect your business apps to Jina Connect once. Switch the underlying WhatsApp provider any time — without touching a line of code.

💼 Salesforce
🛡️ SAP
📦 Zoho CRM
🛠️ Custom API
JINA CONNECT
The Unified Layer
⚡ Routing 🔁 Failover 📊 Analytics
Meta Cloud
Gupshup
WATI soon
Infobip soon

Zero vendor lock-in. One API for everything.

📡 Channels

Every channel your customers use

One unified API. Honest about what ships today and what's next.

💬

WhatsApp Live

Meta Cloud API + Gupshup adapter. Broadcasts, templates, two-way chat, CTWA, Forms & Payments.

Meta Cloud · Gupshup · WATI/AiSensy soon

📞

Voice Live

Programmable voice with an IVR compiler (DTMF + speech gather, transfer, record), S3 recordings, pluggable transcription & SMS fallback.

Twilio · Plivo · Vonage · Telnyx · Exotel · +11 SIP · Deepgram/Whisper

✈️

Telegram Live

Native Bot API adapter. Inline buttons, media, broadcasts & flows — same unified payload as WhatsApp.

Telegram Bot API

📱

SMS Live

Multi-provider SMS routing with automatic fallback. Use whichever gateway is cheapest per geography.

Twilio · MSG91 · Fast2SMS

🟢

RCS Live

Rich cards, suggested replies & carousels on Android. Verified-sender branding included.

Google RBM · Meta RCS

📧

Email Soon

Transactional & campaign email through unified flows — re-use your WhatsApp segments and templates.

On the roadmap

⭐ Unique to Jina Connect

The first multi-provider MCP server for business messaging

Plug Claude, ChatGPT, Cursor, or any MCP-compatible AI agent into your customer messaging stack. 13 tools across WhatsApp, Telegram & SMS today. No glue code.

🤖 Send broadcasts via natural language

"Send the Diwali offer to all customers in Mumbai who clicked last week" — your agent does the rest.

📊 Read campaign analytics on demand

Agents query delivery, read & click rates and report back in chat. No dashboard tab-hopping.

🔧 13 tools, 1 protocol

Contacts, segments, templates, broadcasts, flows, inbox, billing — exposed as MCP tools.

claude_desktop_config.json
{
  "mcpServers": {
    "jina-connect": {
      "command": "npx",
      "args": ["-y", "@jina-connect/mcp-server"],
      "env": { "JINA_API_KEY": "jc_live_..." }
    }
  }
}

Compatible with Claude Desktop · Cursor · ChatGPT Desktop · Continue.dev

Why WhatsApp is the highest-impact channel

Industry benchmarks · source: Meta & CTIA

0
Message open rate
45–60%
CTA click rate
0
Businesses on WhatsApp
0
vs email engagement
⚡ Advanced Features

Features that drive conversions

Grow revenue by connecting all WhatsApp providers through one unified messaging infrastructure — at transparent pricing.

📣

Broadcast at scale

Import contacts and broadcast approved templates instantly via any provider — with real-time delivered & read analytics in one dashboard.

💬

Shared team inbox

Multiple agents handle live chat on the same number. Filter by tags, campaigns & attributes for smart routing across any provider.

🤖

No-code chatbot builder

Drag-and-drop chatbot & catalog flow builder to create conversational journeys deployable across any connected provider.

📊

Cross-provider analytics

Track delivery, read & reply rates for every campaign across all channels — pick the best-performing route per segment automatically.

📲

Click-to-WhatsApp ads

Run Facebook & Instagram ads that land in WhatsApp. Route CTWA leads to any provider and automate follow-ups via chatbot flows.

💳

Forms & payments

Capture leads with WhatsApp Forms and collect payments via WhatsApp Pay, Razorpay & PayU — receipts routed automatically.

🐳 Self-Hostable

Run it on your own infrastructure

AGPL v3 licensed. Clone the repo, docker-compose up, and you have a complete CPaaS platform. Or use the hosted version if you'd rather not run servers.

🛡️ Full data residency

Sensitive data never leaves your VPC. BFSI, healthcare & government friendly.

🔓 No vendor lock-in

If we disappear tomorrow, your stack keeps running. AGPL v3 keeps the source open.

🧪 Local sandbox in 2 min

Real adapters, real DB, real workers. Ship integration code without a paid plan.

🏢 Hosted available

Don't want to run servers? Use the managed cloud — same code, same APIs.

terminal
# Clone & run the full stack locally
$ git clone github.com/JINA-CODE-SYSTEMS/\
  jina-connect-unified-cpaas
$ cd jina-connect-unified-cpaas
$ docker-compose up -d
→ API · Workers · Postgres · Redis · Web
  ready in < 2 min
⚖ Compare

Why teams pick Jina Connect

Jina Connect isn't a competitor — it's the unified layer that sits above every WhatsApp provider, so you keep what works.

Capability✦ Jina ConnectWATIGupshupAiSensyTwilio
ChannelsWhatsApp · Voice · Telegram · SMS · RCSWhatsApp onlyWhatsApp · SMSWhatsApp onlyWhatsApp · SMS · Voice
Open source✓ AGPL v3
Self-hostable✓ Docker
MCP server (AI agents)✓ 13 tools
BSP coverageMeta + Gupshup (more soon)WATI onlyGupshup onlyAiSensy onlyTwilio only
Multi-tenant / white-label✓ NativeLimitedLimitedLimitedAdd-on
Unified analytics✓ Cross-channelSingleSingleSingleSingle
Setup fee₹0VariesVariesVariesVaries
Migration requiredNeverYesYesYesYes
💰 Pricing

Simple, transparent pricing

Start free, scale as you grow. A transparent platform fee on top of Meta's per-conversation cost — no hidden charges, no migration.

🌱 Starter

₹0/mo

Evaluate Jina Connect. Full sandbox access.

  • 1 provider connection
  • 500 messages / month
  • Sandbox API access
  • Postman collection & docs
  • Community support
Get Started Free

🏢 Enterprise

Custom

Unlimited scale. Dedicated infra. SLA.

  • Unlimited connections & volume
  • Intelligent load balancing
  • Dedicated account manager
  • Custom SLA & uptime
  • On-premise option
  • White-label API
📞 Talk to Sales

See the full breakdown & calculator on the pricing page → · Prefer to self-host? Free forever under AGPL v3

❤ Customers Love Us

In the words of our customers

Real teams shipping on Jina Connect. No paid placements, no recycled stock photos.

★★★★★

"Jina Connect transformed how we communicate with students and alumni. The unified API cut our integration effort by weeks and outreach response rates jumped dramatically."

🎓 Institute of Humanities

★★★★★

"We push shipment-status alerts, document approvals and trade updates to suppliers across India and the US over WhatsApp and SMS. It replaced a tangle of email threads nobody read."

🚢 Eris · Exim Routes

★★★★★

"A game-changer for healthcare outreach. Appointment reminders, lab result alerts and patient follow-ups all run through one platform at a competitive price point."

🏥 Scan4Health

★★★★★

"SAAR's AI-powered WhatsApp chatbot for education went live in days. Students get personalized learning prompts, quiz reminders and study resources — engagement has never been higher."

🧠 SAAR

🔐 Security & Compliance
🔒 Encrypted in transit & at rest · TLS 1.2+ · AES-256 🇮🇳 India DPDP Act ready 🌍 GDPR-friendly · DPA on request 🖥️ Full data residency (self-host) 📖 Open-source core · AGPL v3
❓ FAQ

Frequently asked questions

An open-source multi-channel CPaaS. Send WhatsApp, Voice, Telegram, SMS and RCS from one platform — with programmable voice (IVR compiler, S3 recordings, Deepgram/Whisper transcription), broadcasts, automation, a shared team inbox, and an MCP server so AI agents can trigger messaging as native tools. AGPL v3; hosted or self-hosted.
Yes. WhatsApp routes through Meta's Official WhatsApp Business API — either directly via Meta Cloud API or via Gupshup (an approved BSP). All traffic goes through officially approved channels, ensuring full policy compliance.
Yes. If you're already on Meta Cloud API or Gupshup, connect with your existing credentials — no number migration, no downtime. Support for other BSPs (WATI, AiSensy, Infobip) is on the roadmap.
Yes. A free Starter tier with full sandbox access, API testing and a limited message quota. Zero setup fee, no credit card required to start.
Most developers finish in 1–2 days. We provide REST API docs, Postman collections, SDK libraries and a sandbox environment.
Yes. Clone the repo and run docker-compose up — API, workers, Postgres, Redis and the web app come up locally. Self-hosted is free forever under AGPL v3.
MCP (Model Context Protocol) lets AI agents like Claude, ChatGPT, Cursor and Continue.dev call your messaging stack as native tools. Jina Connect ships 13 tools across WhatsApp, Telegram and SMS — no glue code.
Live today: Meta Cloud API (direct) and Gupshup. On the roadmap: WATI, AiSensy, Twilio, Infobip and Bird. The architecture is adapter-based, so adding a BSP is a focused PR rather than a rewrite.
Two costs: (1) Meta's per-conversation fee billed by your BSP — that goes to Meta, not us — and (2) Jina Connect's platform fee on top, which depends on your plan. Both line items appear on every invoice.

Ship WhatsApp at scale — without the vendor trap

Free sandbox, full REST API, and a Postman collection in your inbox in minutes. Or talk to a product specialist about routing & volume.

Chat on WhatsApp